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293 of 295 found the following review helpful:
 just an average consumer Oct 14, 2011
By just your average consumer
I am just your average consumer, not an esthetician or dermatologist. It is important I always look my best because my job requires a lot of public speaking. Due to my heritage, I have a lot of thick coarse hair on my legs and under my arms and because of the natural aging process I've developed unsightly, dark hair on my upper lip and chin. Covering my facial hair with makeup only gave my face an unattractive dirty appearance. I believed the only way to remove this unsightly hair was with expensive electrolysis or laser hair removal treatments until I saw the infomercial for the No!No!
The No!No! uses heat to burn hair to the root. No!No! claims to slow hair growth and the hair that grows back will be finer and lighter. So, the more you use the No!No! you will eventually need to use it less and less. No!No! claims it is effective on all hair types. However, I was unable to remove hair from under my arms or from my legs completely using this product. It took a long time and I had to pass the No!No! over my legs and under my arms repeatedly to only removed some of the hair. This tedious process makes using No!No! in those areas a complete waste of time over traditional shaving. The No!No! was very effective to remove hair from my upper lip and chin. In fact, it cut in half the time it took me to remove hair from those areas with tweezers.
I have been using the No!No! now for five months. Some of the hair on my upper lip and chin is still dark and thick, but most of it is lighter and finer than before. It all grows just as fast as it did before I used the No!No! I have given up trying to use it under my arms or legs because it took too long and the result wasn't as effective as shaving.
There are more cons than pros to using this system. First, there is a burning hair smell. This is a good thing and indicates the system is working to remove the hair. However, my family can't stand the smell and complain frequently about it. Second, you must use caution over contour areas or you will burn your skin. Ouch! That hurts and looks bad too. Third, it is not a fast process. You have to get the timing just right. To fast and the system isn't effective, too slow and it won't turn on. Fourth, it is WAY to expensive. At $270 it isn't worth the money for what little hair it removes.
I purchased the No!No! on the monthly payment plan because it was so expensive. No!No! gives a 60-day trail. If you aren't happy with the results within 60 days you can return it. Armed with this information, I was sure I had nothing to loose but hair! I elected to keep the product for use removing the hair on my face. However, if I had it all to do over again I would save the money for electrolysis instead. My suggestion for anyone interested in purchasing this product is to determine the type of hair you have and how you want to use the No!No! If you just want to use it to remove fine hair from your face, legs, arms, etc. It will work, but this product is not effective for removing thick coarse hair.
549 of 560 found the following review helpful:
 duration of use, progress review Nov 02, 2011
By Melin
When I was looking into buying the nono I searched out reviews, hoping to find a review to tell me how the nono worked as the weeks progressed. I didn't find any, so I bought the nono and decided to do a week by week review for others looking into purchasing this device. There is a 60 day money back "guarantee", so here is my first week...
FOR THE MEN...
I am using this on my husband too. He is a body builder and wants a smooth chest. He has not had a full week yet, I will update when he does. Update below...
WHAT I AM DOING...
I am NOT using the lotion/buffers that come with the nono. My reasons are:
1. The lotion has parabens in it.
2. It is a hair growth inhibitor and I want to know I am getting the results from the nono device not the lotion.
3. I have sensitive skin and have tried hair buffers with no success.
I am using the nono daily, alternating body parts to every other day. The nono recommends using the nono 3-4 times a week so I am following the directions.
WEEK 1
I just finished my first week of the nono. Not much to tell yet, except I smell burning hair in my sleep now. LOL
I don't like the smaller thermacon attachment it feels like it gets closer to the skin and I burned my upper lip. This did not happen with the larger one. So I only use the larger one now.
I found I have to go slow and pass over the same spot 2-3 times for the hair to burn off. It is NOT smooth after using the nono, but I wasn't expecting it to be, at least not yet.
I'll change my rating as necessary and will update after I finish my second week.
Today is actually my third week. I did start to notice a slight thinning of the hair after 2 weeks but wasn't sure if it was my imagination or not. Now at 3 weeks I am getting a little excited about my results.
WEEK 3
The hair is definately thinner, not as course, and lighter. The hair on my legs (in addition to lighter and thinner) seems to be beginning to become a bit more sporadic. I noticed more of a difference in the hair on my arms than legs so far. The hair on my arms are so thin and light (extremely vellus) I can barely see them. (I am assuming this is maybe due to the hair already being less course in this area.) The hair growth has slowed down too. I am now alternating body parts to every 2 days. I also noticed I have little patches here and there that have nothing, mainly in the underarm area.
I use a loofah while showering to exfoliate the burned hair and then apply a natural moisturizer. The thermicon attachments seem to last also. I have used the same large thermicon since the beginning and the indicator shows it to still have 3 bars (measuring 3-0).
My husband has been using the NONO for his chest for 2 weeks now. He does not have a very hairy chest to begin with but has noticed a slower growth and a thinning in the hair.
I will update when he has more results. Also feel free to ask questions if I have not covered something you would like to know:)
WEEK 4
I just finished my 4th week and the hair seems to be getting very fine and soft. I imagine it is a much slower process due to me not using the growth inhibiting lotion.
My husband is not using it on a regular basis, so I apoligize for not being able to give more information on his use of the nono.
Middle of 5th week...OK so my NONO is not working correctly. I called customer service and they are sending me a new one and starting my 60 days over again. I suppose I can't complain about that assuming this was a malfuction in the device I recieved and not that the device itself is crap. This kind of screws up my 6 week review for you so I will continue to review after I recieve my new nono. It will be interesting to see if the time lapse will effect the hair growth. I will keep you posted.
12-4-11
Ok I just received my new NONO 12-3. I am a few days behind schedule, I have 3 days to finish my 5th week and will update on the 7th. I was without my NONO for 5 days and did not notice new hair growth or anything to make me think I was set back.
12-7-11
WEEK 5
I just finished my 5th week with the NONO and I have to say that I am happy with my results. I even changed my rating!
The hair on my arms is almost gone. If I look closely I can see baby fine hairs. I would definitely have to say the process has been slower with my legs than other areas, but the results are coming along. The hair on my legs is very light and soft, I feel more skin than hair if I run my hand against the growth. Any vellus hair I had is gone and the hair that was course is becoming vellus. I have larger patches that have nothing. The growth is now extremely slow. I hardly had any new growth during my 5 day hiatus.
The thermicon I was using ran out, so I would say they last about a month.
I think it will take more than 6 weeks to get the desired results I am looking for. But I think it will be worth it. I am happy to answer any questions. I hope my review helps. :)
I will update again on the 14th.
12-16-11
The NONO is on it's last chance with me. I had to send back my 2nd NONO due it not even turning on after charging, it also blew the wire on both of my thermicon attachments. Customer service sent me a new NONO and new attachments and started my 60 day trial over. AGAIN. I asked for the Black nono this time after the representive made me aware that it is the latest to be released and they have not had the black nonos returned. So far so good but I have only had this one now for a day. I would have given up and gotten my money back if it were not for the fact that I have noticed such a difference in my hair growth. I really hope this one is not defective. My last two were pink whether this is relevent or not I can't say but I would want to know if I was reading this review.
AND of course due to another set back in time I am not prepared for my 6 week review. I realize my two returns may have made the decision for some but I will still post my 6th week to complete my review.
I am happy to report that my new nono has been working great. Actually better than I imagined. I ordered the Black NONO on my second return and I feel it is more powerful. I can't say if it is due to finally having one that works or because it is marketed toward the male consumer. With the black nono 1 pass and the hair burns off.
I am very pleased with my results after 6 weeks. Any hair that was on my upper lip is gone. My chin (my problem area) has a few sporatic hairs that are not noticable. My arms are hairless, underarms have a few that I need to use the nono a couple times a week. My legs, (which have seemed to take the longest to see results) are showing progressively less regrowth.
I wanted to share a few tips for the upper lip I have learned through my use of the NONO device. (it took me awhile to get this one)
For upper lip: Again the larger thermicon the smaller one burns me. You can move the nono in toward the nose or outward toward the jawline (as the directions tell you to). But lets be honest that is not how the hair grows. I pull my lips in (as if evening out lipstick) and I stick my toung under my upper lip (depending on the area I am trying to reach) to make a smooth even surface for gliding the nono and not to get burned. And move in an upward motion. Start off on the lowest setting work from there to see what works for you. Do not tip the nono forward, more than a 90 degree angle, this always burned me in the beginning. It is ok to tip it back toward the roller a little. The NONO works best on short stubble. I made the mistake of letting my hair grow out before getting the NONO (used to having to do so for waxing) and it took me longer to use it and more passes to burn the hair.
I guess that is all for my review. I appreicate all your responses and I will be following any comments for questions. I hope my review helped in your decision to buy this device:)
1-19-12
Well today my new NONO (the black one) stopped working, it sounds like the motor on it is going. It seems like these things are designed to work for 30-50 days and break in some way. So I have a choice to make... get a new nono every 50 days or so (as they keep starting over my 60 days) or just get my money back and search out the next best way for hair removal. I'm very disappointed!
Melin
88 of 91 found the following review helpful:
 Does not work. Jan 13, 2012
By Ali Julia
This is the first time I bought something because of a TV commercial. It looked so simple, easy and convincing.
But this product is nothing like it claims. First of all, it is finicky to use and often did nothing (you can tell because the light was not flashing). When I got the light flashing it was extremely time consuming. I spent a lot of time on a small area, because it did not always work and needed multiple swipes to produce any sort of result. To treat an area sized 2-3 inches you would need to spend several hours. It can manage only light and fine hair that almost invisible anyway. The product claims that it will not grow back over time, but the hair does grow back.
I bought the product on a special discount using the promo on the TV commercial. I was worried about getting my money back given how false the other claims were. It took some aggressive screaming over the phone to get them to give me a refund, but they never refunded the cost of shipping the No!no! unit back even though in their advertising they promise it.
I DID NOT LIKE:
1) Hard to use
2) Did not work on all hair
3) Took a lot of time to produce poor results
4) Hair grew back
5) Return process was difficult
I LIKED:
1) Commercial. (Sigh....)
No! NO! NO! DON'T WASTE YOUR MONEY!!!
Ali Julia review
54 of 57 found the following review helpful:
Seriously...consider this before buying Mar 12, 2012
By Su Yin
Hope this review can help shed some light for those who are considering in purchasing a no-no. I'm sure many people are skeptical about the no-no due to the large number of negative reviews, including this one. I wanted to purchase a no-no, but I had several questions (or concerns) that I wanted answers to first before dropping $270.00. I visited their website and filled out the contact form with a barrage of questions...
Here's are some of the questions I asked:
=========================
1. Not really a questions, but I wanted their response or statement to the numerous complaints about the no-no breaking within weeks or a few months. (Is it strategically designed to 'conveniently' malfunction after the 60-day guarantee expires??)
2. Is it true that certain models have a higher rate of failure?
3. Why such a limited warranty? $270.00 is not cheap. If it breaks after the 60-days guarantee, am I left with a $270.00 paperweight? What will the company do to help its customers?
=========================
One week later and still no reply. So, taking matters into my own hand, I called their 888 customer service number. I didn't catch his name, but his extension# is 39. He didn't have clear or concise answers for any of my questions. Or maybe, he was not allowed to answer them... His answers read like a script. He tried to dodge the 3rd questions above, because if he had answered, it would have painted a negative picture of their company. He abruptly cut me off and said, "thanks for calling, have a good day," and hung up.
Here are more details of the conversation between me and the customer service rep. In follow-up to the questions above:
=========================
1. He says he has no knowledge of any negative consumer reviews of no-no. (Surprise surprise, right?) According to him, all negative reviewers had unrealistic expectations of the no-no because they didn't see immediate results after the product.
>>>Well...that was not my concern at all. I KNOW patience is required to see results. Actually, I believe it will do what it's advertised to do. My concern is the large number of defective no-no's being returned or replaced.
>>>As for the 60-days guarantee? He did offer some clarification on this. Yes, there is a 60-days guarantee where you can try no-no for free, and if you don't like it, you can send it back, no questions asked. If you purchase the no-no after the 60-days guarantee is over, they now have EXTENDED the warranty to **2 YEARS**. If you get a replacement for a defective device, it does NOT reset the warranty clock. (Although, I've seen a couple of reviews where they've been able to get their warranty got extended because of multiple defective devices and replacements.) I brought this up to the customer service rep, and he says they don't do this...so just be aware...
2. So, do some models break more than others? One reviewer called customer service for a 3rd no-no replacement. The representative suggested to her to get the black no-no (no-no for men) as those rarely got returned. (hmm...so...is this an indication that there *is* an issue of defective no-no's being returned...)
>>>I shared this reviewer's experience with the representative I was speaking to, and he doesn't basically called this reviewer a LIAR. Representatives will not divulge that kind of information. Sure. As for the no-no for men and no-no for women, he said the only difference between the two are the colors.
3. Limited warranty... the rep completely went off on a tangent when I brought up this subject. He started reading a script and tried to get me to jump aboard and take advantage of their special promotion..."get 1 no-no today, get a second no-no for only $199.99..." W-O-W. Ridiculous.
>>>I kept pressing my questions/concerns about AFTER the 2-year warranty. Customers can get as many replacements as needed during the 2-year warranty period, but if they keep receiving defective device that break in a matter of weeks/months, what happens then? Are we just SOL? The representative turned into a broken record and kept going back to case scenarios within 2-year warranty.
>>>My final question to him: "If you (the customer service representative) review an account history of a customer, and you see that they have gone through multiple no-no replacements over a 2-year period (let's say 5...and that's being generous), you would really offer no assistance to the customer once their 2-year warranty expires?" He didn't reply yes or no, only that they cannot replace no-no's after the 2-years are up.
>>>Last thing I said to him before he hung up on me: It's not that customers give up on your product, it's your company that's giving up on your customers.
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Customer loyalty? Doesn't exist here. They don't care. They'll leave you high and dry...with a $270.00 paperweight...
Bottom line: This doesn't feel right at all to me. I've concluded that Radiancy does not fully stand behind the quality of their products. They know it will break over time. In fact, the representative (Mr. Extension #39) mentioned that there are logged "batches" of no-no's that are known to be defective. Something else to be aware of. WILL YOU BE ONE OF THE UNLUCKY ONES?
I'm sure, given time and patience, no-no will do what is promised in their advertisement. However, it's not worth the money, time, and frustration. Don't invest in something that has a track record of breaking over short amount of time. How many replacements will you put up with before calling it quits? Ask yourself these questions before you decide to buy. Think it over...seriously.
31 of 31 found the following review helpful:
Don't waste your money Dec 06, 2011
By Summer
I have been using no no for more than 5 months and only for my facial hair...
It does not do the job..
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