HomeHealth ProductsOral Health ProductsPhilips Sonicare HX3351/02 Xtreme Battery Operated Toothbrush |
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Most Helpful Customer Reviews
136 of 142 found the following review helpful:
 Don't get this, water will eventually get into the unit and destroy it Nov 14, 2006
By toothbrush
"clean teeth"
When I first heard of Sonicare coming out with a toothbrush with replaceable batteries, I was excited. I upgraded to this from the Sonicare Advance after it failed to hold a charge any longer. With the other Sonicares, you have to throw the whole unit out if the batteries inside die. With these you just change out the batteries. I liked them so much I bought 2. Now after 3 months, both of them have already died. The end cap where you replace the batteries is not water tight. The O-ring that seals the battery compartment is not made very well. There are also 2 holes at the bottom of the toothbrush next to the metal clip on the endcap, which I believe is a design flaw. Although Sonicare sent me replacement units, I believe these replacements will also only last a few months. This is a great toothbrush for brushing, except they need to send it back to the design stage for the water resistant problem.
177 of 188 found the following review helpful:
 You can stop researching now. Buy this- the cheapest mdl w/no penalties Aug 24, 2006
By Saycheese
Yipee, I'm the "first to review this product". I'm doing so to save you time and eyestrain. Put yourself out of web-reading Hell, and just buy this Sonicare Xtreme model now.
It costs less, does the exact same job as the more expensive Sonicare models, and the best part: The Xtreme runs on 2 regular AA batteries, avoiding the one problem you'll see mentioned in many user comments of all the other Sonicares, that of short battery life w/no way to replace the rapidly dying built-in ones.
Sonicare told me this model runs at the same speed etc, and does the job every bit as well as their higher-end ones, but lacks the following non-essential features:
No beeps every 30secs, no battery life indicator, and no soft start (a slower speed that's programmed in for its initial 12 uses).
This model uses the E-series of replacement brush heads, same as the high-end models.
I was told by Sonicare to expect 80-100 uses per set of alkalines.
If you don't want to keep buying batteries, get yourself a set of 4 AA rechargeable batteries and charger, and you'll be set for years. You'll also be able to take advantage of longer run times as longer-lived rechargeables come on the market (this happens about every year).
I have one, and see no negatives to its design at all. -And a bonus- You can store it horizontally (no charging stand to deal with), and it even has a little no-roll ridge on the back of the handle. Nice.
149 of 165 found the following review helpful:
This brush WILL quickly self-destruct...DO NOT BUY!! Dec 10, 2006
By ffass
"ffass"
Do not base your purchase decision on any reviewer who has had the product for only a day, two days, or even a week. My Sonicare Xtreme e3000 brush died about 3 weeks after first use. All owners of this brush will, sooner and probably not much later, find that water will invade the battery compartment and corrode the metal contacts and your batteries. That's what happened to mine and, after reading other reviews here and elsewhere, apparently is also happening to all other users of this brush. The O-Ring rubber seal suffers a design flaw and cannot maintain a water-tight seal. It's very obvious from the moment you first install the batteries...the bottom cap just will not seal tight enough! This product needs to be recalled by the manufacturer and Amazon needs to stop selling this garbage. I'm assuming that I'd be better off if I had instead bought one of Sonicare's reachargeable brushes with the sealed battery.
45 of 47 found the following review helpful:
 A Real Disappointment Dec 02, 2006
By Mary M. Dennison
"runner@52"
This item worked wonderfully for about 1 month, then water must have gotten into it or the battery connection went bad. I would have to change the battery every week, later, realizing it was not the batteries but the connection.
A cheap replacement for the real thing.
24 of 24 found the following review helpful:
long-term review -- fantastic product if you take care of it Jul 19, 2008
By Jon E.
Great product, and there's no problem with the batteries if you take some minimal care. Read on...
I'm a traveling consultant, and I've had two of these 3000-series toothbrushes over more than a hundred trips over the past two years -- only because the first was damaged during a trip to India. I stopped using my previous regular Sonicare unit because these work very very well, and with a pair of rechargeables, I get the benefit of both worlds.
Power and performance -- The brush head action feels the same as my older Sonicare. This is to say, strong and thorough with no complaints at all. The 3000 has a 2min timer and not the quadpacer control, but I don't miss it. As set of alkaline batteries lasts me for a month or more, while 2300mah NiMH AA's last 1-2 weeks between charges.
Maintenance -- The skreechy complaints from previous reviewers about the battery compartment leaking water and destroying batteries are nonsense. Let's get real here: the 3000 is not the same design as the sealed-cell Sonicare units, and the fact that it has electrical contacts in an open-able compartment is not a design flaw (as some have declared). In fact, I find this unit to be quite well-designed and simple, but it does need a little bit of care. Anyone who has used an underwater camera case or gone diving already knows how to take care of water gaskets, but for the uninitiated: Dry gaskets do not provide a perfect seal on *any* product. In order to seal out water, the battery compartment gasket needs to be prepared before the first use, by swabbing a little bit of Vaseline or similar on all sides of the gasket surface. This will eventually degrade the gasket (lithium grease would be more appropriate), but it's worked fine for more than a year on this last one. If I were hostile, I would take away a star because Philips/Sonicare should provide a small packet of gasket grease in the box, but other than that, it works perfectly after lots and lots of use.
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