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HomeHealth ProductsOral Health ProductsPhilips Sonicare FlexCare Rechargeable Sonic Toothbrush |
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|  | | | Customer Reviews: | | | Average Customer Review:
Write an online review and share your thoughts with other customers.
 Head became wobbly on two seperate toothbrushes Aug 18, 2010
This toothbrush is great for brushing your teeth as long at the head doesn't break and become wobbly. Luckily, the first time it happend It was under the warranty and they replaced it with no problems. When I called about this one they bascially said i'm out of luck. The new toothbrush did not come with a seperate warranty and they would be more than happy to send me a $10 rebate to purchase another one.
 One Minor Flaw Aug 05, 2010
one minor flaw: water can get inside the charge base and cord wrapper through the circular opening. please fix this with the next version update.
1 of 1 found the following review helpful:
Good but simpler would be better Jul 19, 2010
I believe this tooth brush significantly improves my oral health as compared to a manual toothbrush.
It has more features than the Philips Sonicare HealthyWhite Power Toothbrush which means that it costs more and has an extra button which I accidentally press frequently which switches it to a different mode. All I use is the standard mode. The HealthyWhite would have been both cheaper and more convenient. I fell into the trap that says more features are better. I would choose the simpler is better choice if I was to do it over.
1 of 1 found the following review helpful:
 works well when it works... Jul 04, 2010
Which is rare. Okay, normally, I wouldn't have given another philips product another shot given that I have had really bad experiences with their other products and they have all died very quickly with light use. Okay, I received this as a replacement due to a previous sonicare (which was a gift) malfunctioning. Okay, I thought it was a one off with the previous one so I thought okay, i'll give it a shot and it lasted way less time. This thing was dead in under 6 months. All I did that *could* have caused it something that would speak volumes to this thing. All I did that was "out of the ordinary" was wipe away some of the gunk accumulating between the brush and the handle with a napkin with some alcohol on it. Nothing too invasive. After this, it completely died. It took it about a week to go from weak vibrations to almost non-existant vibrations as in they were so faint that I could barely feel them there. It's inexcusable for a brush this expensive to die like this over just a simple cleaning (which I have done on everything from 20 dollar Oral B Vitality brushes to more expensive ones) with no issues but for this to die that quickly from the same level of treatment. This was my 2nd failure of a Sonicare (the 1st one just suddenly died after changing out heads as well). I will never buy another Sonicare product again, i'm going back to Oral B. That aside, if you are fine with frequent failures, I must admit their warranty service is good and the toothbrush does well at cleaning your teeth. Just don't invest in a lot of heads because you probably won't get the same model back in the warranty exchange (I didn't).
2 of 2 found the following review helpful:
 Overpriced items fails after one year Jun 30, 2010
I purchased my Sonicare last April, 2009 on the advise of my dental hygienist. I was really delighted with the performance. I even stocked up on extra brushes when I could find a fair price. Unfotunately this product stopped performing just over a year after I purchased it. The battery is still functioning but it stopped vibrating the attached brush. You can still hear a slight murmur of the battery but no movement of the brush. What to do? How do I justify having extra brushes which cost about $60 that I will now have to either throw away or purchase another unit at over $100 and hope that it doesn't die after another short term use.
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